RESUME
Professional
Info
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Recent University graduate offering a strong academic background in IT combined with excellent full-time experience as an IT Support Assistant
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Consistently recognized for technical troubleshooting skills used to rapidly and cost-effectively resolve challenging technical issues.
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Quickly learn and master new technology; equally successful in both team and self-directed settings; and proficient in a range of computer systems, languages, tools and testing methodologies.
Work
Experience
IT Support Assistant at Vigilant Solutions Pty Ltd
June 2017- Present​
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Assist Operation Director with various system administration and technical tasks
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Monitoring of LAN, WAN and VPN networks, maintain appropriate diagrams
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Provides basic troubleshooting, repair and maintenance for computer equipment
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Administration of domain user accounts, profiles, IP telephone numbers and ports
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Maintaining of security, systems, databases and web pages
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Troubleshooting, diagnosing problems, implementing of corrective action procedures within prescribed guidelines
Freelance Web Designer/Developer
January 2017- Present
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Build and manipulate WordPress websites
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Edit and repurpose WordPress plugins under customers’ needs
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Write and extend WordPress plugins
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Perform quality assurance tests on all web projects
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Obtain estimates for programming and development needs
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Perform activities to optimize websites for search engine optimization
Internship at Innodis, Mauritius
December 2015-January 2016
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Design and development of software products
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Design and development of reporting tools
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Extensive usage of Oracle Apex and enhancement of its usage with group
Eductation
Curtin University, Perth
Bachelor of Commerce (Information Technology and System)
March 2014 – November 2016
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Key Subjects: Database, Business Application, Information Security, Business Application Design, Introduction to Business Technology, Informatics Project Management, Advanced Business Technology, Business Web Technologies
Major Projects: Informatics System Project & Web Technologies Website
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Transferable Skills
Effective Communication Skills
Leadership Skills
Analytical Skills
Team Work
Time Management
Honest & Reliable
Computer Literate
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Hard Skills
Programming Skills: C#, HTML5, CSS3, PHP, JavaScript, PowerShell
Software: MS Office, MS Project, MS Visio and SharePoint, Tableau, Jira, Confluence, Mock flow
Database: MySQL, MS Access, Oracle, Relational Database
Networking: TCP/IP Protocol, Mail Server (MS Exchange), SQL Server
Operation System: Windows XP, Vista, 7, 8, 10; Windows Server 2008, 2012; Linux(Ubuntu)
Language Skills: English & French